Reach of the BSES Rajdhani Power Ltd
The areas that are catered to by the BRPL include
- Vasant Kunj
- Hauz Khas
- Saket Nehru Palace
- Vikas Puri
- Tagore Garden
- Sarita Vihar
- Punjabi Bagh
- RK Puram
BSES is an associate of the Reliance Energy Limited. The collaboration came as a result of the Delhi power sector being swept by the forces of privatization. The Delhi Vidyut Board also terminated its operations in 2002. This led to the reassigning of the task of distribution of power to BSES Rajdhani Power Limited and BSES Yamuna Power Limited or the BYPL. Together they account for the distribution of power to 18.79 lakh consumers. A large portion of Delhi is covered by them.
The BSES is committed to the task of providing quality services to the districts. Their current project of improving the current state of infrastructure has caused them to invest more than an amount of 2000 crore. This has led to a decrease in AT&C losses.
BSES has also being the pioneer in such cases when it introduced the "Training on Essentials of House Wiring" especially for local electricians. It has set up call centers, appointed customer care officials and introduced an Interactive Voice Response System or IVRS to help its customers.
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