Hotel Sonam Palgey of Gangtok sets standards in their hospitality- the guests are welcomed in the Sikkimese culture with Swechang, the drink. The hotel boasts of 30 well-furnished rooms. Each of the sunlit rooms offers panoramic view of the surrounding landscape. The guests at Hotel Sonam Palgey in Gangtok enjoy lush greenery as it is situated amongst the alpine meadows and pine trees. The rooms are wood-paneled, thus providing the comfort the guests look for in high altitudes. There are two executive suites in Hotel Sonam Palgey equipped with world-class facilities. The hotel has wide free space to accommodate large conferences and banquets.
The multi-cuisine restaurant in Hotel Sonam Palgey at Gangtok named Jewel is highly hygienic, preparing the vegetarian and non-vegetarian foods separately. More importantly, individual dietary needs are also catered here. The Royal Cafe in Hotel Sonam Palgey serves coffee and snacks to the guests.
The room tariff of Hotel Sonam Palgey has been set to meet International standards. The charges stand as following:
| Room Type | Double Occupancy | Single Occupancy |
| Standard | Rs. 1200 | Rs. 1000 |
| Deluxe | Rs. 1800 | Rs. 1440 |
| Super Deluxe | Rs. 2640 | Rs. 2280 |
| Executive deluxe | Rs. 3000 | Rs. 2760 |
| Royal Suite | Rs. 4200 | Rs. 4200 |
The chain of Hotel Sonam Palgey also has their hotels in Lachen and Lachung. It is the only luxury hotel in Lachen with seven luxury rooms and one Royal Suite and in Lachung, there are ten rooms.
