Yes, FASTags will be necessary for all payments at NH toll plazas starting from December 1, 2019. If your vehicle doesn’t have one, you will have to shell double the toll amount. But what is FASTag and how can you get it, let’s have a quick look.
What is FASTag?
FASTag is a digital toll payment pass/tag that is based on Radio Frequency Identification (RFID) technology. It enables a person to automatically pay toll charges via a pre-paid account (or wallet) that’s linked to the RFID tag. The RFID tag needs to be fixed over the windscreen of a vehicle.
You may recharge your FASTag account by making payment through cheque or online through Credit Card/ Debit Card/ NEFT/ RTGS or through Net Banking. FASTag account can be recharged upto Rs. 1,00,000.00 (Rupees One Lac only). There is no expiry date on FASTag.
FASTag is a perfect solution for a hassle-free trip on national highways. FASTag is presently operational at 407 toll plazas across national and state highways. More toll plazas will be brought under the FASTag program in the future.
What are the charges for FASTag?
FASTag has a onetime Fee of ₹ 200. The refundable security deposit depends on the vehicle type.
The customer or call may visit any of the Point of Sale (POS) locations at Toll Plazas / Issuer Agency to get the FASTag account created. The Customer need to submit a copy of the following documents along with the application for FASTag:
- Registration Certificate (RC) of the vehicle.
- Passport size photograph of the vehicle owner
- KYC documents as per the category of the vehicle owner (viz. Individual / corporate):
For Individual: ID proof and Address proof from the list mentioned and 1 passport size photograph.
- Driving License
- PAN Card
- Passport
- Voter ID Card
- Aadhar Card (with address)
For instance, valid driving license would be sufficient for Address & ID proof.
Customers are advised to bring originals of above documents while visiting PoS for purchase of FASTag.
Benefits
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Saves fuel and time
FASTag is read by the tag reader at the plaza and the toll amount is deducted automatically when the vehicle approaches the toll plaza. The vehicle with FASTag doesn’t need to stop at the toll plaza for the cash transaction.
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SMS alerts for transactions
Customer will receive SMS alerts on his registered mobile numbers for all the transactions done in his tag account.
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Online recharge
Customer may recharge his tag account online through, Credit Card/ Debit Card/ NEFT/ RTGS or Net Banking.
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No need to carry cash
Customer doesn’t need to worry about carrying cash for the toll payments.
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Web portal for customers
Customers can access their statements by logging on the FASTag customer portal.
How to buy and activate your FASTag?
FASTags are issued by 22 certified banks through various channels such as Point-of-Sale (POS) at National Highway toll plazas and select bank branches. They are also available on the e-commerce platform such as Amazon and Paytm.
Here is the detailed list of certified banks providing FASTags:
| Sr No. | Issuing Bank | Customer Care Helpline No |
| 1 | Axis Bank | 1800-419-8585 |
| 2 | ICICI Bank | 1800-2100-104 |
| 3 | IDFC Bank | 1800-266-9970 |
| 4 | State Bank of India | 1800-11-0018 |
| 5 | HDFC Bank | 1800-120-1243 |
| 6 | Karur Vysya Bank | 1800-102-1916 |
| 7 | EQUITAS Small Finance Bank | 1800-419-1996 |
| 8 | PayTM Payments Bank Ltd | 1800-102-6480 |
| 9 | Kotak Mahindra Bank | 1800-419-6606 |
| 10 | Syndicate Bank | 1800-425-0585 |
| 11 | Federal Bank | 1800-266-9520 |
| 12 | South Indian Bank | 1800-425-1809 |
| 13 | Punjab National Bank | 080-67295310 |
| 14 | Punjab & Maharashtra Co-op Bank | 1800-223-993 |
| 15 | Saraswat Bank | 1800-266-9545 |
| 16 | Fino Payments Bank | 1860-266-3466 |
| 17 | City Union Bank | 1800-2587200 |
| 18 | Bank of Baroda | 1800-1034568 |
| 19 | IndusInd Bank | 1860-5005004 |
| 20 | Yes Bank | 1800-1200 |
| 21 | Union Bank | 1800-222244 |
| 22 | Nagpur Nagarik Sahakari Bank Ltd | 1800-2667183 |
Source: IHMCL
How can you get a Paytm FASTag?
Your FASTag purchase can also be done on the Paytm app. For private vehicles, Paytm Payments Bank has waived off the tag issuance cost of Rs. 100. You only need to pay Rs. 400, out of which, Rs. 250 is for security deposit and Rs. 150 is the minimum balance that needs to be maintained. Both amounts stay with you as a user. Paytm FASTag can be recharged with your Paytm Wallet using UPI (Unified Payments Interface) or your bank account.
