Also, identify and explain the consumer right violated by ‘Bholaram’ in the above case.
Ans.
The consumer right violated by ‘Bholaram’ in the above case is:
Right to Safety
Explanation:
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The Right to Safety entails the consumer’s entitlement to be protected against the marketing of goods or services that are hazardous to health or life.
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‘Bholaram’ sold the motorcycle to Navya without disclosing the fact that it had a history of accidents and required frequent repairs, posing a safety risk to the consumer.
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By withholding crucial information about the motorcycle’s safety condition, ‘Bholaram’ violated Navya’s right to safety.
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This right ensures that consumers are not exposed to unreasonable risks or harm from the use of products, emphasizing the importance of transparency and accountability in product marketing and sales.