Also, identify and explain the consumer right violated by Bholaram in the above case.

CBSE Business Studies class 12 question and answer | Also, identify and explain the consumer right violated by ‘Bholaram’ in the above case.

cbse

Also, identify and explain the consumer right violated by ‘Bholaram’ in the above case.

Ans.

The consumer right violated by ‘Bholaram’ in the above case is:

Right to Safety

Explanation:

  • The Right to Safety entails the consumer’s entitlement to be protected against the marketing of goods or services that are hazardous to health or life.

  • ‘Bholaram’ sold the motorcycle to Navya without disclosing the fact that it had a history of accidents and required frequent repairs, posing a safety risk to the consumer.

  • By withholding crucial information about the motorcycle’s safety condition, ‘Bholaram’ violated Navya’s right to safety.

  • This right ensures that consumers are not exposed to unreasonable risks or harm from the use of products, emphasizing the importance of transparency and accountability in product marketing and sales.