Statement-l: The concept of product relates to not only the physical
product but also the benefits offered by it from customer’s point of
view.
Statement-II : The concept product. by way of after handling complaints etc. Choose the correct option from of product does not include the extended gale services, availability of spare parts, the following :
These are the options for the Question: Choose the correct option from the following :
(A) Both Statement-1 and Statement-II are correct.
(B) Both Statement-I and Statement-II are incorrect.
(C) Statement-I is correct and Statement-II is incorrect
(D) Statement-I is incorrect and Statement-II is correct.
The correct option is (A) Both Statement-1 and Statement-II are correct.