The working of BSNL Orissa is divided into several districts, there are a total of 13 telecoms districts in BSNL Orissa and out of them one is headed by a STS level officer, seven are headed by SAG level officers, five by JAG level officers. The 13 telecom districts of BSNL Orissa are:
- Keonjhar
- Cuttack
- Bhawanipatna
- Berhampur
- Dhenkanal
- Rourkela
- Bolangir
- Phulbani
- Bhubaneswar
BSNL Orissa offers different kinds of services and it is perennially trying to diversify their service for the benefit of their customer. Beyond the boundary of land telephones, BSNL Orissa now provides mobile phone and Internet services. The min services of BSNL Orissa includes:
- Phone puls services
- New telephone connection
- Network Broadband
- WI-FI Internet Tariff
- Sancharnet
- Permanent Connection
- CellOne Excel
- GPRS / WAP / MMS
- SMS & Bulk SMS
- Shift of telephone
- Transfer of telephone
