BPO

With the current source of revenue falling day by day, the IT companies in India are moving towards opening BPOs or Business Process Outsourcing. Among the BPOs in India, the BPO in Mumbai occupy a prestigious position. They serve a clientèle from Indian and foreign market.

The benefits derived from the BPO in Mumbai are :

Access to expertise

Productivity Improvements

Operational cost control

Cost savings

Improved accountability

Opportunity to focus on core business

Improved HR

Sri Pharmacare

Some of the renowned BPO in Mumbai are :

Caliber Point Business Solutions

i2c World

Webscape Technologies Pvt. Ltd

AAS Option

CBay Systems

Cheers Interactive (I) Pvt. Ltd.

Rhombus Technologies Pvt. Ltd.

Datamatics Technologies Limited

eFunds Corporation

The BPO conduct the outsourcing so as to establish partnership with the different service providers. The BPO carry on their work in a cost effective way for fast and quality service. The BPO offer services to different sectors like Finance and Accounting, Health care, Human Resources and Knowledge services. The BPO are only utilizing the knowledge and human resource to advance the economic structure. BPO provide service on a 24x7 hour basis.

The Call centers in Mumbai form a part of the BPO industry. They provide technical support for the clients, telemarketing, customer service billing, collection service etc. Some of them are mentioned below :

Daksh

Epicenter Technologies Pvt. Ltd.

Intelenet Global Services Private Ltd.

Callenable

Call 2 Connect India Pvt. Ltd.

Standard Softtel Solutions Pvt. Ltd.

Excel Infoways Ltd.

With the advent of BPO industry in Mumbai, the job scenario in India improved manifold. Mainly the young generation is lured to this type of industry breaking the conventional norm.